Unified Live Chat

Enhancing Audience Engagement: Experience the Power of Unified Live Chat

OneStream Live Updates Aug 21, 2023

Step into the future of live streaming interaction! We're excited to introduce our upgraded Live Chat feature, which is here to change how creators talk to their audience. No need to handle different chat boxes on different platforms anymore. Our smart solution gathers all messages onto one easy page. This helps streamers easily chat with viewers as they watch. Prepare to bring more excitement to your live streams with our advanced Live Chat integration. Your streaming experience is about to level up!

In this blog:

  • Our Revamped Unified Live Chat
  • Benefits of Unified Live Chat
  • How to use Unified Live Chat

๐Ÿ’ฌ Our Revamped Unified Live Chat

Our new Live Chat feature revolutionizes the way live streamers engage with their audience by consolidating chat from multiple social platforms into one centralized place.

For example, a streamer may be live streaming on Twitch and YouTube at the same time. They may be receiving comments in both chats, but it can be difficult to keep up with both conversations at once. This can lead to streamers missing important comments or questions from their viewers. Additionally, the conversations in each chat may be about different topics, which can make it even more difficult to follow.

By eliminating the need to switch between platforms, streamers can effortlessly track and respond to their audience's comments, questions, and reactions in real-time via our Unified Chat feature.

How to Respond to Comments via Unified Chat?
Responding to comments via Unified Chat.

๐Ÿ’กBenefits of Unified Live Chat

Our new Live Chat feature offers a number of benefits for live streamers, including:

Benefits of Unified Live Chat

๐Ÿ‘‰ Simplified Chat Management

Consolidating chat from multiple social platforms into one centralized place eliminates the need for streamers to switch between different platforms, saving time and effort.

๐Ÿ‘‰ Real-time Interaction

With the Live Chat feature, streamers can track and respond to audience comments, questions, and reactions in real-time, fostering a sense of immediacy and connection.

๐Ÿ‘‰ Enhanced Engagement

By streamlining the chat experience, the feature enables streamers to prioritize and respond promptly to viewer messages, creating a more interactive and engaging environment.

๐Ÿ‘‰ Stronger Audience Connection

The centralized chat allows streamers to build a stronger bond with their audience by easily keeping track of conversations, addressing viewer queries, and acknowledging their contributions.

๐Ÿ‘‰ Improved Content Delivery

With the burden of chat management lifted, streamers can focus more on delivering captivating content, enhancing the overall quality of their live streams.

๐Ÿ‘‰ Time and Resource-efficient

The live chat feature consolidates all chat messages from different streaming platforms into one place, eliminating the need to switch between tabs or windows. Second, it allows streamers to respond to comments and questions in real-time, which can help build stronger relationships with viewers.


๐Ÿค” How to use Unified Live Chat

1๏ธโƒฃ Log in to OneStream Live.

2๏ธโƒฃ Click on the three dots button from the left-hand side menu to expand the sidebar.

3๏ธโƒฃ Click on Unified Chat.

4๏ธโƒฃ Here, you can conveniently view and respond to incoming chats from all ongoing events, including both pre-recorded and RTMP events, all at once.

Unified Chat is only available for Facebook Page, Instagram, YouTube and Twitch at this moment. While you can receive messages from Facebook Profile and Group, responding to them is not currently supported.
Only paid plan users can use Unified Chat feature.

OneStream Live is a cloud-based solution to live stream across 45+ Social Media Platforms and the web simultaneously. For queries and feedback, Live Chat with our team or write to us at [email protected]. Youโ€™re also welcome to Write for Us!


Sehar Altaf

Sehar is a digital content writer at OneStream Live. With a mission to turn tech blogs into captivating pieces, she brings sparkle to the world of technology through her writing.